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Terms and Conditions – Luckydreams Casino

Luckyd reams › Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the website and gaming services provided by Luckydreams Casino ("Luckydreams", "we", "us", or "our"). By registering for an account or accessing any services on www.luckydreams.com ("Website"), you agree to be bound by these Terms. Please read them carefully before using the Website. If you do not accept these Terms, you must not use the Website.

1. Eligibility and Jurisdiction

Access to the Website and the gaming services is only permitted to individuals who are at least 18 years of age or the legal age of gambling in their jurisdiction, whichever is higher. Residents of New Zealand must ensure that their participation in online gambling is lawful in their region. It is your sole responsibility to determine whether your use of the Website is compliant with local laws and regulations.

2. Account Registration

To use the gaming services, you must register for a personal user account. During registration, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. Multiple accounts per individual are strictly prohibited. If you suspect unauthorized access to your account, you must notify us immediately.

3. Verification and Know Your Customer (KYC)

Luckydreams reserves the right to verify your identity at any stage. You may be required to provide valid identification documents, proof of address, and payment method verification. Failure to comply with verification requests may result in account suspension or closure and the withholding of funds. We comply with all applicable anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.

4. User Responsibilities

  • You agree to provide only truthful and accurate information.
  • You must not use the Website for any fraudulent or unlawful purpose.
  • You are responsible for ensuring that your gambling activities are legal in your jurisdiction.
  • You must not attempt to gain unauthorized access to the Website, servers, or related systems.
  • You must not use third-party software or devices to gain an unfair advantage.

5. Deposits and Withdrawals

All deposits and withdrawals must be made through the payment methods available on the Website. You agree that you are the lawful owner of the payment account used for deposits and withdrawals. Luckydreams may impose minimum and maximum transaction limits. Withdrawals may be subject to KYC verification and processing times. You acknowledge that any applicable fees or exchange rates are your responsibility.

6. Bonuses and Promotions

Bonuses, promotions, and loyalty rewards are subject to specific terms and wagering requirements as outlined on the Website. Luckydreams reserves the right to amend or withdraw any promotional offer at its discretion. Abuse of promotions may result in account suspension, forfeiture of bonuses, and other remedial actions.

7. Responsible Gaming

Luckydreams encourages responsible gaming and provides tools for setting deposit limits, self-exclusion, and access to support resources. If you believe you have a gambling problem, please use the responsible gaming features or seek assistance immediately. It is your responsibility to manage your gaming activities within your personal limits.

8. Game Rules and Fair Play

All games provided on the Website are operated according to their specific rules and fair play standards. Game outcomes are determined by certified Random Number Generators (RNGs), ensuring fairness and impartiality. Any attempt to interfere with game outcomes or exploit software vulnerabilities is strictly prohibited and may result in account closure and forfeiture of winnings.

9. Intellectual Property

All content, trademarks, logos, graphics, and software on the Website are the property of Luckydreams or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only. Unauthorized use, reproduction, or distribution of Website content is strictly prohibited.

10. Limitation of Liability

Luckydreams provides the Website and gaming services on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or uninterrupted availability of the Website. To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use the Website.

11. Account Closure and Suspension

Luckydreams reserves the right to suspend or close your account at any time, with or without notice, if you are found to be in breach of these Terms, involved in fraudulent activity, or if required by law or regulatory authorities. Any balance remaining in your account may be withheld pending investigation and resolution of the matter.

12. Privacy and Data Protection

We are committed to protecting your personal data in accordance with applicable privacy laws. Our Privacy Policy outlines how we collect, use, store, and share your information. By using the Website, you consent to the collection and processing of your data as described in the Privacy Policy.

13. Modification of Terms

Luckydreams reserves the right to update or amend these Terms at any time. Changes will become effective upon publication on the Website. It is your responsibility to review the Terms periodically for any updates. Continued use of the Website following changes constitutes acceptance of the revised Terms.

14. Governing Law

These Terms and any disputes arising from them are governed by the laws of Curacao, without regard to conflict of law principles. Any legal proceedings shall be brought exclusively before the competent courts of Curacao.

15. Contact Information

If you have any questions or concerns regarding these Terms, please contact our customer support team via the contact methods provided on the Website.

By creating an account and using Luckydreams Casino, you confirm that you have read, understood, and agreed to these Terms and Conditions.